![]() Packages that arrive with any external damage or appear inadequately packed may be refused and returned to the sender at the sender’s expense. If the original packaging is unavailable, you should use packing materials that provide the same or greater protection to the product. If possible, use the original packaging material to pack the product for return. Corsair is not responsible for damage incurred during shipping to an RMA location. Without tracking, Corsair cannot proceed with an RMA if your package is lost in the mail. Use a paper clip or similar thin object to press into the hole until the receivers LED begins to blink. With the receiver dongle plugged in, locate the tiny hole near the seam of the dongle this is where the reset button is. When returning a product, use a return shipping method that provides tracking information. To pair the wireless receiver: Plug the wireless receiver directly into an I/O port on your system motherboard. Returning products lost or damaged during transit If you are a reseller or computer dealer, please go to this contact page and fill out the form. If your returned product includes any storage devices, we will not return the original storage device to you.Failure to return the entire kit will cause delays in processing your return. The lot codes on each module returned as a kit must be identical. I do not require your serial number, just model number, please. Turn the earpad gently in a clockwise fashion to remove it - the serial and part number (ex. It'll appear as 'P/N: CH - ' as for the SN that I do not know if it's on the headset but it would be close to P/N. If memory modules were purchased as a kit, then the entire kit must be returned for warranty replacement, even if not all the modules are faulty. If you are unsure of which exact model you have, it can be found under the right earpad. The Part Number is on one of the inside of the headset itself.Include a printed copy of your RMA confirmation email in the package.Clearly write or display your RMA number on the outside of the package.To avoid problems with returning your product: Features LIGHTSPEED wireless, low-latency Bluetooth, beamforming mics, 165 grams lightweight comfort, and comes in three distinct. Any product returned without a valid unique RMA number will be refused and returned to the sender at the sender’s expense. You may be required to pay shipping and handling charges, as well as any applicable tariffs, duties, taxes, or other fees.ĭo not return your product without prior approval from Corsair. When you return the product, send the package, with the original sales receipt and a printed copy of your RMA confirmation email included, to the original place of purchase or a specific location as directed by Corsair. ![]() General guidelines for returning a product Returning a Corsair Vengeance Gaming PC.If you are returning a CORSAIR ONE or Vengeance gaming PC, please see the following articles for guidelines in returning them: Returning products lost or damaged during transit.General guidelines for returning a product.It also contains links to articles that talk about specific products. This article contains guidelines for returning a product to us in order to make the process as smooth as possible. Once you are done, make sure My SoundID is enabled by clicking the toggle to On.If you need to return your Corsair product for replacement, Corsair will give you a Return Merchandise Authorization (RMA) number and return instructions.Follow the prompts given to you these tests will help determine the ideal audio profile for you.Click Get Started in the window that pops up.Click SoundID Personalization in the left menu.The documentation says that I can find the serial number by removing the earcup, but there are zero instructions on how to do that. The foam and cloth padding on my HS80 pulled completely away today after I'd been using it for three hours. Select your headset in the iCUE home screen. Finding serial number for HS80 RGB Wireless Headset.Once you have done the above, follow the instructions below: With the dongle plugged in, locate the tiny hole near the dongles LED. Ensure your computer is currently connected to the internet To pair the device: Plug the wireless receiver dongle into the computer.The following headsets are compatible with SoundID:īefore you begin setting up SoundID, make sure you do the following: What headsets are compatible with SoundID? This article will teach you how to set up SoundID on compatible headsets. With SoundID, you can use iCUE to customize the audio profile of your gaming headset without having to fiddle around with sliders.
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